Social Media Crisis Communications: Are You Prepared?
Social media crisis management is key to preventing a major meltdown, but what is a social media crisis? It could be a number of situations.
The angry customer rants on Twitter with the #FAIL hashtag. Activists hijack your organization’s Facebook Page. A damning YouTube video about your company goes viral. Social media crisis management is key to preventing a major meltdown.
Are you prepared? Ready to manage a crisis? Don’t have a crisis communications plan in place? Is social media crisis management integrated into your existing plan?
If you answer no to any of the above questions, then we need to talk. Social media crisis management is essential in today’s business environment. And should be included in any crisis communications plan.
With social media it isn’t if a public relations crisis will happen, but when a crisis will happened. Be prepared.
Call us now to:
• Get a social media crisis communications audit conducted.
• Get help with developing a social media crisis plan.
• Get help managing a social media crisis.
With a crisis communications plan… you can.. Keep Calm and Carry On with your business.
Hire Ann Marie of Mind The Gap Public Relations to work with your organization on your social media crisis management plan.
Contact her directly:
+1 302.563.0992
ann@mindthegappr.com
With a crisis communications plan… you can.. Keep Calm and Carry On with your business.
Let's talk on how to prevent a social media meltdown.
Get the social media crisis communications book!
Social Media Crisis Communications: Preparing for, Preventing, and Surviving a Public Relations #Fail gives you a crisis communications blueprint that’s fast, flexible, realistic, and doable.
Social Media Crisis Communications: Preparing for, Preventing, and Surviving a Public Relations #Fail will help you plan for and manage a social media crisis by sharing real world case studies for organizations that did it right and those that didn’t. You’ll learn how to build a crisis communications plan with social media integrated into.
This book helps you:
• Understand the radically new dynamics of today’s crises
• Anticipate what might happen, so you can get ahead of any crisis
• Respond in real time, before your crisis escalates
• Calibrate your response to the realities of what’s happening
• Effectively integrate social media best practices throughout your response
• Avoid the disastrous mistakes panicked organizations often make
• Regain control of your organization’s identity across the web