Bridging the Digital Public Relations Gap
A Digital Public Relations Agency Proactively Connecting B2C
Mind The Gap Public Relations is a digital public relations agency specializing in proactive reputation management, crisis communications, and social media marketing based in North Carolina. We bridge the gap between you and your customer. We help you build and maintain customer relationships through proactive public relations, reputation management, crisis communications, and social media marketing.
We do that by providing the services of building:
• Online Reputation Management
• Crisis Communications Plans
• Crisis Communications Management
• Strategic Public Relations Plans
Through proactive communications, we allow you to keep calm and carry on in your business. We are problem solvers. Solving your problems before you know you’ve got them! Let us manage your communications needs and help you manage your customer service. Contact us now for a consult.
Online Reputation Monitoring Services
We monitor all major online review sites such as Yelp, TripAdvisor, and Facebook. Let’s us manage monitoring for you. Get more information on how we can help you monitor your customers’ experiences here.
Social Media Audits
Communicating digitally is essential today. Are you communicating effectively with your customers on social media? Don’t invest more money in social media marketing until you get a social media audit done for ROI. Learn more.
The Social Media Crisis Book
Social Media Crisis Communications: Preparing for, Preventing, and Surviving a Public Relations #Fail gives you a crisis communications blueprint.
Avoid the #FAIL. Get the book today.