by amvandenhurk | Sep 26, 2017 | Crisis Communications, newspaper column
Do you have a disaster plan? Hurricanes Harvey and Irma hit the Gulf Coast. Wildfires are burning the West Coast of the United States. And earthquakes are rattling the Midwest. The United States has had one turbulent year of weather causing weather-related disasters....
by amvandenhurk | Aug 13, 2017 | Crisis Communications, Reputation
Egg Recall: Facts and Information are Essential Europe was once again rocked by a food chain scandal over the summer and it involved an egg recall. In the past five years as the food chains become more and more interconnected, Europe has faced major food-related...
by amvandenhurk | Oct 31, 2016 | Crisis Communications, newspaper column, Social Media Crisis Communications
Social Media Disaster Response is Key Chaos. That is what a disaster brings. While you cannot prevent a disaster, especially a natural disaster, you can prepare to communicate effectively during one. The reason? People need information to make choices about their...
by amvandenhurk | Jan 23, 2016 | Crisis Communications, reputation management
Dark Website During a Crisis The dark website. It is not what you think. It is not something sinister, but something necessary for many organizations. A dark site is a prebuilt website specifically designed for a crisis situation that can be turned on at a moment’s...
by amvandenhurk | Oct 2, 2015 | Crisis Communications
Disaster Plan for Business The weather radio beeps loudly, demanding your attention. TV meteorologists advise you to seek shelter. State of emergency has been declared. Are you prepared for a weather emergency? Do you have a plan? And how will you communicate to staff...
by amvandenhurk | Aug 12, 2015 | Crisis Communications
Recovery After Crisis Recovery after a crisis is the forgotten last step in crisis communications. Once an organization manages a crisis, it may try to quickly resume normal business operations, skipping the recovery stage completely. But managing a crisis...
